Plannerdale offers a suite of applications and features that cut across various important activities within your business or organisation. This includes Address Book, Emails, SMS, Calendar, Service Desk and more.
With the help of a dashboard, you are easily drawn to information and activities that require immediate attention.
Plannerdale offers a safe centralized storage for customer information, and accessible by authorized persons only.
Plannerdale will also help you communicate better with your customers through personalized messages such as emails and SMS.
The system monitors your calendar, and sends out automated reminders/messages, rather than using admin staff for manual activities.
Customer services thrive when a CRM system is used to manage customer interactions. Interactive services retain customers for longer. Plannerdale helps capture form submissions, enquiries, complaints, feedback, tickets and other requests.